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CUSTOMER TESTIMONIALS We have had thousands of happy & satisfied customers. Here`s what some of them had to say about Musiciansbuy.com: November 06: I recently purchased a Martin Guitar through MusiciansBuy.com. Although I`ve had ill luck in the past with mail orders from other companies, MusiciansBuy.com had the best price and all the extras included as well, and I couldn`t find this guitar locally for anywhere near the price along with all those extras offered here. So despite being apprehensive I ordered from this company. The service was outstanding the salesman knowledgable and courteous great communication and the order was shipped much faster than expected. I will definitely be looking to MusiciansBuy.com first from here on for future purchases. John November 06: Hi, Danny, John and I wish to thank you for your service to us. If your email is secure I will send you the necessary cc numbers in the morning or advise me otherwise. I just want you to know that most of the other people I have dealt with over the years are not even in the same league as you as far as a customer rep - you are top notch, Dude and it is a pleasure doing business with you. with Regards, John and Ken October 06: Carl thanks so very much for your help. I have just returned from being out of town and my daughter is very pleased with her new Conn 8DR French Horn. I know I was probably tough to deal with but I really wanted to be assured that the horn was on the way. After you had the FedEx tracking number sent to me I knew everything was OK. Thanks again, you made the purchasing process a great success and I will definitely come back to MusiciansBuy in the future. Vern D October 06: Thanks, Steve. I appreciate the good customer service. I belong to several bass forums (TB, Fenderforum, Ernie Ball, the dudepit, badassbassplayers, etc) and I`ll be sure to let others know that they can get good service at your site. Rich October 06: Dear Sirs, This is just to let you know that my new Leblanc C clarinet arrived on schedule. The instrument is everything I had hoped for. Both you and Leblanc deserve an A++. Sincerely, Michael August 06: I wanted to take this opportunity to compliment you and your company on a superior purchasing experience. I was interested in purchasing the Hart Dynamics Prodigy Electronic Drum set. Not only was your price on the set the lowest on the Internet, you were also offering a free drum throne and bass drum pedal. I could not resist the offer. I placed my order on August 9th, and I received my order on August 11th. I understand that your company is located in Florida, as am I. I certainly did not expect to receive the order as quickly as I did, which was a pleasant surprise. The order arrived well packaged and everything worked perfectly. Thank you again for providing such a wonderful shopping experience. W.P. August 06: Hello, I received my MP415 in absolutely perfect condition. I want to thank all involved with expediting this order in such a timely manner.MusiciansBuy gave me a great deal on a hard to find item. It will be my pleasure to do business with you again. Keep up the good work and thanks again. A+A+A+A+A+A+A+A+Kind regards, Greg Mpls/St. Paul, MN July 06: I want to thank Bob for his expert salesmanship in getting my order of a Tyros 2 shipped to me with the best price and packageing. The shipping department did and outstanding job packageing my order. It arrived in perfect condition. The tracking email they sent me was fun to use to see where my shipment was located on a daily basis. I will be buying from your company again. You guys are first rate!!!! Thanks Brad April 06: Just wanted to drop you a line. I just recieved my EWI4000s wind controller the other day, and I can`t tell you how much I love this thing. It was a back ordered item, but you guys came through with quicker delivery than I expected. Thanks Much. I talked to a guy at your company a while back who is sort of "The" man of knowledge on these EWI`s (wish I could remember his name)He said I would really like this thing, and he is so, so, right. Just wanted to give you some kudos, because I know that people usualy only write to complain, so I thought I would write and give you guys the credit you deserve. I will be a regular customer. Thanks again. Bob March 06: I just received my order for a Korg Triton TR-76 and am very pleased with everything. I even received my order 1 day earlier than expected. Everything arrived in perfect shape because everything was so well packed. All the extras are very much appreciated. Thanks for the best service ever. I`m very happy with MusiciansBuy service and TLC -Jim R March 06 : I am currently in the studio recording my first CD, A Beautiful Day. I was using my Seagull Artist Series Mosaic for studio recording, and gigs. So I decided to get one of these to use at my gigs. What a shock this guitar sounds better than my Artist Series! The tone and warmpth, the way the notes ring and resonate is just unreal. The susstain is incredible. You will never find another guitar priced the way these guys price, sound so good for the money. The staff is very helpful and will do anything they can to make sure the guitar is the one you are looking for. I won`t shop anywhere else. The guitar, service, and shipping is the best you`ll find on line. So stop looking and buy one of these Seagull models. You`ll be glad you did! D ecember 05 John: I just received the Yamaha DGX505 piano package that I ordered 11/30/05 from Danny. Danny was courteous and efficient. The ordering process included a stock check, and was quick and painless! The packages arrived in perfect condition, and as scheduled. We had it assembled and playing in 15 minutes- Thanks for the great service. I won`t hesitate to recommend you to my friends. John November 05 Rick: HI, i just wanted to leave some praise for you guys, but i couldn`t find a "rating" or "feedback" link. I received my order quickly, and in great shape! This was by far the best price on the internet or anywhere else. Service was excellent, communication was top-notch, and shipping was prompt! I just wanted to say THANK YOU! It was a pleasure, and i will deal with musiciansbuy in the future. -Rick October 05 Dan: Hi there, I just got my DTXpress III Special delivered to me today. The boxes were in mint condition. I was like a little kid again at Christmas boys with toys I suppose .big boy toys for me now! It set up nicely and is of amazing quality. I want to personally thank Walt, and everyone else at Musicians Buy for giving me the best price on the drumset, the best service, fast and free shipping, and the massive upgrade to the Yamaha Drum Monitor system at no additional charge! You guys are truly the best and I find it rare to find businesses like Musicians Buy in existence anymore. I am going to tell every musician I know about you guys and have them start fulfilling their equipment and instrumental needs with you guys. As for me, you guys have me as a life-long customer. I wouldn`t have been able to afford all of this if I didn`t go through Musicians Buy. Thanks again I`d hug you all if you weren`t all the way in Florida .and I suppose that`ll make you glad that you are so far away from me! Good fortune, best of luck, and willing good to all of you. You made more than my day. Here`s to you ..here`s to you. Dan August 05 Gene: Hi, I had occasion to make a return of my PSR 3000 for a product problem.. I spoke with your representative, Danny, and he was very proficient and courteous. He handled the exchange instantly. I was very pleased. Believe me you have a permanent customer due to his expertise. Thank you, Gene August 05 Brad: Dear Bob and colleagues at Musiciansbuy: Thanks so much
for the great deal on my new Godin xtsa. What a brilliant guitar. I
love it! And thanks also for the beautiful gig bag and accessories.
I appreciate your being so accommodating and taking such good care of me.
I`ll certainly be recommending you to friends. Best wishes! Sincerely, Brad
August 05 Scott: Thanks for all the help. Ordered the Casio AP45 and the Yamaha USB midi cable last night. Just so you know .your customer service sure is what got us to buy from you. We`ve been shopping for a new digital piano for a couple of weeks and except for our local Roland dealer (great product and service but more money then we wanted to spend) you have been the only one that was helpful and didn`t seem put out. Made the choice to buy from Musiciansbuy.com very easy. Thanks again; August 05 Ray: I received my order and the cool throw-ins that you offered very, VERY AWESOME I also talked to a couple of your people in the course of my order. They were extremely friendly and helpful -- well above the call of duty. I will ALWAYS buy from you guys if you have the item that I am looking for Many Thanks Ray July 05 Chris: Dear MusiciansBuy, I just wanted to write you and thank you for your high level of customer service. I was a little hesitant placing a larger order over the Internet from a company that I had not previously done business with. However, those fears were quickly laid to rest. The packages arrived timely and I received the UPS tracking numbers right away from you so I knew exactly when to expect them. But my real reason for writing is that when a part was missing from one of the packages, you went out of your way to look into it and provide a replacement ASAP. No questions, no "ok, but you`ll have to pay shipping", no nonsense. Just plain good old-fashioned quick and courteous service. I was VERY impressed and will definitely not hesitate to shop from you again and recommend you to those I know. Thank you, Chris June 05 Stephanie: Hi Rik, Thank you so much for all your help! It is such a relief to speak to a mature person who likes his job & understands his role in the process, one of helping the customer to order. Not until I had my trouble with your competitor, Z , did I appreciate a good sales person & staff. I think they hire whiney kids there who hate to go to any trouble to help. I think you deserve a raise or at least employee of the month! Please let me know immediately if there is any problem with the Visa debit card I used, as it is new. I look forward to my digital piano & will pass the word along about your company. Please forward this email to your boss. Regards, Stephanie June 05 David: To Whom It May Concern: I would like to thank your company for the telephone call I received this morning. The purpose of the call was to inform me that the Tyros Keyboard I have ordered is not in stock and will possibly be able to be shipped to my residence by Wednesday. I truly appreciated you taking the time out of your busy schedule to call me personally for the purpose of conveying this information! Having never purchased anything from your company before, I didn`t know what kind of service to expect. This phone call has certainly made me feel that I have made a wise decision in choosing your company above all the others online! Please know that I will not hesitate to consider your organization first when I decide to acquire new musical items! *(I am very anxious to receive this new keyboard as I play weekly at my church and this will be such a wonderful addition to our services! ..I am also a teacher and when school begins in the fall, my students will absolutely LOVE the newly acquired item! :o) ) Thank you again for your high standards of professionalism and thoughtfulness ! Respectfully, David P.S. I hope that you will send my sentiments through the proper channels to Management. I believe I initially spoke to Walt last week and a gentleman named Larry called today. Both men were very helpful and knowledgeable! THANK YOU again! June 05 Mark: Hello, I`m going into Legal Video work taking depositions. I called Sales and talked to Danny and received excellent fast and courteous service. This is the first time doing business with Musiciansbuy.com. I will definitely be doing business with you again. Thanks, Mark Video Productions May 05 Chris: Rick,I would just like to thank you for all your help in ordering this guitar for me. I received the guitar and accessories today and it KICKS MAJOR ASS!!!! It`s the nicest guitar I`ve ever played !!! I was very surprised and pleased to see how fast you were able to get the instrument for me. I will DEFINITELY recommend you to all my friends who need music equipment.Thanks again and have a great day!!
May 05 M.G: Hello all at Musicansbuy.com, I just wanted to thank you for a wonderful, economical buying experience. I recently purchased a Roland TD20 Electronic drum "brain" from you guys at a great price. I was blown away by how much cheaper it was to purchase it from you as opposed to buying from someone or somewhere else. Nice job on the price. Shipping was fast considering it was free. I figured it could be at least a week to receive it. I purchased on a Friday and received the unit on that very next Tuesday. Again I was blown away. Next I checked the package for adequate packing materials so I could determine whether or not I needed to pay close attention to the performace of the "brain" for any signs of shipping damage. The packaging was secure and well protected via bubble wrap folded about 8 inches thick on both bottom and top. Again I was very pleased. I can`t think of anything else I have purchased that has come to the house as well packaged as your`s. I want to thank you for a great buying experience so far and your website will be the first place I go for price comparison shopping. Thank you very much. May 05 Jim: UPS lost my shipment - no fault of Musiciansbuy - However Danny followed this situation calling me and keeping me updated and finally sending me a new shipment (which I received in 2 days). Your Customer Service is superb and Danny should be commended for his efforts. This is my first buying experience with your company and due to Danny it will definitely not be my last. Thanks Again - By the way you have the best prices I have seen. April 05 Cheryl: I recently purchased a Fender guitar with the help of one of your employees ( Carl ). He was very helpful answering all questions that I had. He was very pleasant, most efficient, and followed through with each action that he said he would do. He is a credit to your company and to be commended. I would recommend your company to anyone interested purchasing musical items. DVD Articlses |